Privacy Policy
Last Updated: January 1, 2026
NL Audio Guide ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by NL Audio Guide.
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on the Website or otherwise when you contact us.
- Personal Data: This includes email addresses provided for our waitlist, and names, contact details, and professional experience provided through our "Join Us" form.
- Geolocation Data: When you enable "GPS Mode" within an audio guide, we request access to your device's real-time location. This is used solely to trigger audio chapters based on your proximity to points of interest. This data is processed locally on your device and is not stored on our servers.
- Log and Usage Data: We automatically collect certain information when you visit our Website, such as your IP address, browser type, operating system, and the pages you view. This helps us understand how the Website is being used.
2. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes, including:
- To facilitate account creation and logon process.
- To send you administrative information, such as updates to our terms and policies.
- To evaluate recruitment applications for our team.
- To respond to user inquiries and offer support.
- To improve our Website and user experience through analytics.
3. Information Sharing & Disclosure
We only share information with your consent, to comply with laws, to provide you with services, or to protect your rights.
- Service Providers: We may share data with third-party vendors who perform services for us (e.g., email delivery, web hosting, analytics).
- Legal Obligations: We may disclose information where we are legally required to do so to comply with applicable law, governmental requests, or judicial proceedings.
We do not sell, rent, or trade your personal information with third parties for their promotional purposes.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.
5. Your Privacy Rights
Depending on your location, you may have certain rights under applicable data protection laws (like the GDPR or CCPA), including:
- The right to request access to and obtain a copy of your personal information.
- The right to request rectification or erasure.
- The right to withdraw your consent at any time.
To exercise these rights, please contact us using the details provided below.
6. Cookies and Tracking
We may use cookies and similar tracking technologies to access or store information. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies, though this could affect certain features of our Website.
7. Children's Privacy
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website.
8. Third-Party Services
Our Website contains features that interact with third-party services, such as Google Maps. By using these features, you are also bound by their respective Privacy Policies. We recommend reviewing them to understand how they handle your data.
9. Changes to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. If we make material changes, we may notify you by prominently posting a notice of such changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please reach out to us through our contact form: